Grievance Resolution Process

  1. If you have a dispute that is not related to medical care, please complete the CWMP Grievance Form and fax to CompCHOICE at 405-841-9364 or mail to the address shown on the form.
  2. Upon receipt of a completed CWMP Grievance Form, CompCHOICE will acknowledge receipt within seven (7) days.
  3. The grievance will be addressed by CompCHOICE and a determination letter issued within ninety (90) days of receipt, unless Step 2 contains a combined acknowledgement and determination.